Terms of sale

1. Scope

These terms and conditions of sale apply to the advertising video services offered by TOM³ (To complete: provider identity, legal status, SIREN, address) to its business clients and, where applicable, consumers.

2. Services

TOM³ creates advertising videos: 3D product ads, website showcases, real estate ads, app ads, restaurant ads, social media ads (with filming where needed) and bespoke creative. The exact content of each service (length, deliverables, formats, number of revisions, timeline, usage rights) is defined in the quote.

3. Quotes and orders

Every order is based on a written quote, valid for To complete: validity period. The order becomes firm upon receipt of the accepted quote To complete: and any deposit.

4. Prices

Package prices shown on the website are indicative and correspond to the scope described; the applicable price is the one in the accepted quote. To complete: excl./incl. VAT statement or VAT exemption, depending on the applicable tax regime

5. Payment

To complete: deposit, instalments and accepted payment methods. For business clients, late payment triggers penalties at a rate of To complete and a fixed recovery fee of €40 (Articles L441-10 and D441-5 of the French Commercial Code).

6. Client materials

The client provides the necessary materials (logos, visuals, product information, copy) and guarantees holding the rights to use them. Delays or defects caused by incomplete or late materials cannot be attributed to TOM³.

7. Revisions

The number of revision rounds included is stated in the quote. One round covers all feedback on a given version. Requests that change the approved concept or exceed the agreed scope are quoted separately.

8. Timelines, delivery and approval

Timelines are set in the quote and depend in particular on receiving materials and approvals from the client. The video is delivered in the agreed format via To complete: delivery method. To complete: delivery approval terms

9. Intellectual property and usage rights

The usage rights granted for the final video (channels, duration, territory) are defined in the quote, in accordance with Article L131-3 of the French Intellectual Property Code, and take effect upon full payment. 3D source files, working files and exclusivity are not included unless stated otherwise in the quote.

To validate: unless the client objects in writing, TOM³ may show the work in its portfolio and on its social channels.

10. Liability

TOM³ performs its services with care, under an obligation of means. No audience, view or sales result is guaranteed.

11. Consumer clients

To complete and verify: 14-day withdrawal right for distance contracts and the exceptions in Article L221-28 of the French Consumer Code; contact details of the consumer mediator.

12. Personal data

See the privacy policy.

13. Governing law

These terms are governed by French law. To complete: competent court for disputes between businesses